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Cookie Notice

When you visit our web site, we will use cookies to ensure that you get the best experience on our website. These cookies might be about you, your preferences or your device. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. 

We will need to use a cookie to remember the choices that you have made within our cookie privacy manager. This will have a couple of consequences:

  • If you delete all your cookies you will have to update your preferences with us again.
  • If you use a different device or browser you will have to tell us your preferences again.

Change cookie settings

Please be aware that restricting cookies may impact on the functionality of serco.com.

Use of Cookies on our Site.

First of all, we do not sell your personal data. However, we do use cookies to collect information about your online preference. Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page. 
 
By using our sites you agree to the use of cookies. You can manage your cookie preferences by emailing dpo@serco.com. You can opt out of each cookie category as defined below, except strictly necessary cookies. You can also manage your cookies at an internet browser level, and there is more information about that below.

We use the following categories of cookies on our Site:

Category 1: Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Category 2: Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Category 3: Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Category 4: Targeting cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Category 5: Social Media Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Managing the use of your cookies

You can either use the Serco Cookie Preference Centre (Change cookie settings) or the browser on your device.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. For comprehensive information on how to do this on a wide variety of browsers visit www.aboutcookies.org. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site. To find out more about cookies please visit:

www.allaboutcookies.org or see www.youronlinechoices.eu which contains further information about behavioural advertising and online privacy. 

Translated versions of this Notice

The English version of this Cookie Notice will prevail over all other translated versions if there are any conflicts or inconsistencies.

Contact Us

If you have any questions or comments regarding this Cookie Notice please email: dpo@serco.com.

The personal data included in any question or comment directed to us will be processed in accordance with our Privacy Policy .