Facilities Management

We partner with the NHS and global world-class healthcare companies to deliver patient-centered solutions that address the challenge of declining health budgets, in the face of rising public demand and increasingly complex health needs.

The healthcare sector is under unprecedented pressure. We deliver integrated facilities management services that improve the patient experience during treatment, which can significantly enhance the chances of a successful recovery. This, in turn, benefits the health service, both reputationally and financially.

We do this by supporting a positive environment for patients, their families and those looking after them. We facilitate easy access to care, faster recovery for patients, an efficient hospital discharge process, and quicker bed turnaround while reducing the chance of infection and avoiding relapse, extended stay or readmission.

We bring lots of experience and best practice from our global healthcare business, as well as learnings and innovations from other market sectors, to provide the most economically viable and professional service delivery.

Key Facts

  • We have over two decades experience in delivering excellent services for the NHS and deliver integrated facilities management services to 30 hospitals across the world.
  • We employ over 8,800 people in various UK roles including facilities management, estate and asset management.
  • We deliver services to an estate of c. 1.5 million sqm with over 10,000 patient beds.
  • Every year we complete approximately 2 million patient moves, serve 12.9 million meals, provide 28 million drinks and spend 2.6 million hours cleaning healthcare environments.
  • We have been awarded the Golden Service Award for the Cleanest Hospital in the UK (over 250 beds) won for our 860 bed Forth Valley Royal Hospital FM Services contract in 2013/14 and 2015/16 and highly commended in 2017/18.